I was obsessing over this watch for months and stalked it at the Nordstrom’s watch counter regularly. The boyfriend kept telling me that I didn’t need to spend almost $300 bucks on a watch that he knew I wouldn’t wear regularly. I thought about it over and over. Though I hated to admit it, in the end he was right. I never wear watches. Plain and simple as that. So what did I do? I went to Target and bought a similar style watch for $20 bucks to test myself. I wanted to see if I could wear a watch and not hate having some heavy thing weighing my arm down. At first I rarely wore the thing, but over time I got over that weird feeling of something’s on my wrist. I got so many compliments on the watch even to the point that people thought it was the real deal (MK brand.) Now I wear a watch almost daily and feel naked if it’s not on my wrist. Last October, the boyfriend gave me a Michael Kors watch for our anniversary. So I retired the trusty ol’ Target watch and started pimpin’ the Michael Kors watch. Today while at the mall with the boyfriend I noticed the little rhinestones on my watch were missing. I was beyond sad when I realized this! I’ve been in love with this watch forever and now that I finally have it (for less than a year), it’s falling apart. What the!?!? Whyyyyy? So what did I do… I ran to the sales associate at the Nordtrom counter to ask her if they had any repair plan put in place if people came in with missing bling on their watches. She informed me that since it was a “fashion watch,” it is normal for the rhinestones to fall out with regular wear. And that all I needed to do was bring in my original receipt and they will replace the watch for a new one. I was so happy to hear her good news. Talk about a tidal wave of emotions…first shocked that I lost some stones, then sad that my watch was incomplete, then pure joy that they would gladly “fix” my watch with a new one. I plan on going back tomorrow with my receipt to have my watch replaced. Fingers crossed that the sales associate helping me tomorrow will be just as nice.
Can you see the missing stones? Do you think I’m overreacting? Don’t you think that if you spend almost $300 bucks on something that it should last at least a year before falling apart? Let me know your thoughts.
{ 8 comments… read them below or add one }
LOVE THIS! I’ve had this watch for about 4 months — I’m wearing it in my most recent post
I see the missing stones, and I think you should take it back to a diff Nordstrom to try and exchange it. That’s total BS – none of my rhinestones have fallen out yet. (Knock on wood). Or perhaps you could take it to a Michael Kors store? Exhaust all those options, girl.
Either way, it’s a gorgeous watch – I hope you are able to resolve the issue!! xx
I totally agree with you!! I just purchased my mk watch a stone is missing already within 2 weeks of having it!! I called the mk store and the lady said to bring it in and they would replace it with a new one
Hi ALina! I hope you replaced the watch for one without stones! Glad you were able to exchange the watch. Some other gals out there aren’t having such good luck. Thank you for the comment too! Take care. <3 Megs
I BOUGHT A SIMILAR WATCH FROM A STORE CALLED WATCH STATION IN MY LOCAL OUTLET MALL. I WAS GOOGOO EYED OVER THE ROSE GOLD COLORED MICHAEL KORS WATCH, AND HAD TO HAVE IT! IT TOTALED SIMILAR AT 300… IN LESS THAN 3 MONTHS MY STONE CAME OUT, AND THE ROSE GOLD FINISH STARTED WEARING OFF… I HOWEVER HAVE LOST NY RECEIPT SO NOW IM STUCK WITH THIS CHEAPLY MADE PEICE OF JUNK,
Sorry to hear that dear! I make a habit to keep all receipts of any “high” dollar items i purchase just in case something happens.
Hi! I know this is a super old post but I was googling this problem! I spent about $200 on a Kors watch last May. Within two months a LOT of the stones fell out that I went to the store and complained. They replaced it for free as a part of their company. Within another month and up til almost one year later, most of my stones have fell out. It looks tacky but I don’t think an expensive watch should do that at all! They should put a protective covering if they know this is a common problem!
I have no idea what to do since they won’t replace it. I haven’t had it for a year yet and I’m extremely upset. I want to get a new style of watch for the same price because clearly this model sucks. What have you done so far about it?
Hey there dear. Where did you purchase your watch at? I was lucky to get mine from Nordstroms. They have a pretty lenient return/exhange policy that allows you to return/exchange items even if you’ve worn them for a certain amount of time. I replaced that same watch 3 times! I finally got fed up and switched to a model that doesn’t have any stones around the clock face. Talk to the store and see what options are available to you. If you don’t get any help from them, try contacting Michael Kors directly. Sometimes sending them a tweet on twitter helps get their attention quicker. Hope I was of any help to you. <3 Megs
I was googling about this too! I have the same watch, in brown. I only have it for 2 months and a few weeks ago the first stone has fell out. So I went back to the store and they replaced it. But when I got it back, I noticed that they replaced the stone very badly! And yesterday another stone has fallen out..I think it’s really scandalous, such an expensive watch!